Following the government announcement to lift Covid Restrictions in England from 19th July 2021, here's an update to our guest information.
While legal restrictions may be disappearing, CoronaVirus still remains active in our communities. As part of our commitment to ensuring you enjoy a healthy and happy stay with us, and to ensure we remain safe to serve our guests, our 'new normal' means there are still ways we will be working to reduce the risk of spreading Covid 19.
If you want any more detail, feel free to click through to see our COVID risk assessment and cleaning protocols. And if you have any questions, don't hesitate to give me a call or email email@example.com
I have received both jabs and I take lateral flow tests twice a week (as do all members of my household age 11 and over).
CHECK IN / CHECK OUT
Please don't travel to us if you or any of your party experience any COVID symptoms such as a persistent cough, temperature or loss of taste or smell. We would much prefer that you cancel and rearrange than risk spreading the virus. If you develop symptoms while you are staying, please travel home immediately to self-isolate and let us know the results of a PCR test.
On arrival, please use the hand sanitiser at the front door - and do keep on using it whenever you enter or exit the premises. Hand sanitiser is also available as you enter the Breakfast Room and in each of our guest bedrooms.
We will continue to display our NHS Track and Trace QR code poster on the front door. Although not compulsory, you are welcome to scan the code as you come in to check in via the NHS Track and Trace app.
Keys are sanitised prior to being given to you and when they are returned at the end of your stay. Pens used for check in are also sanitised before and after each use.
Although you will no longer be required to wear a mask from 19th July, you are welcome to wear one when visiting. I will also continue to wear a mask while serving breakfast and at check in and check out.
We are continually revising our cleaning protocols to conform with government guidance (and quite often we do a lot more!). Areas that are frequently touched, like door handles, will be regularly sanitised throughout the day. Housekeeping will still take place daily, but we would ask you to vacate the room while we clean. However, we won't be able to make your beds for you. If you would prefer not to take advantage of this service, just let us know and we can leave anything you need outside your door.
Although legal regulations relating to distancing between tables will be lifted, our spacious breakfast room means we can continue to ensure guest tables are spread out. In addition, the breakfast room window will be open throughout the breakfast service to ensure a flow of fresh air. As from the 19th July we are able to reinstate our cold self-service breakfast buffet. However, if you'd prefer to remain at your table, I am happy to continue providing servings of cold items such as fruit salad, pastries, yoghurt and cereal at your table. Hot breakfasts will continue to be cooked to order and brought to your table. I will continue to wear a mask and gloves when serving you.
WHAT YOU CAN DO
Please make use of the hand sanitiser provided at the front door and the entrance to the breakfast room and in your bedroom. And please wash your hands frequently for at least 20 seconds.
Feel free to open your bedroom windows for added ventilation. And on departure, please leave your window as wide open as you can so we can air the room before we go in to clean.
IF YOU FALL ILL
If you do develop any symptoms of Corona Virus while staying with us, please inform us and check out immediately so you can return home and get tested and self-isolate for 14 days.